Reduce Burnout With Collaborative Workflow Redesign

Summary: Dr Dyrbye demonstrates how collaborative, ground-up workflow redesign can reduce burnout in outpatient practices. By engaging the entire clinical team, from front-desk staff to physicians, this example showcases the benefits of rethinking staffing models to foster a more supportive work environment, reduce turnover, and enhance quality metrics.
Collaborative change: Involving all team members in workflow redesign can lead to practical solutions tailored to specific clinic needs.
Expanded roles for medical assistants: Assigning more responsibilities to support staff allows physicians to focus on patient care, reducing their workload.
Improved metrics and satisfaction: Workflow changes led to reduced turnover, improved quality metrics, and lower physician burnout.
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